RETURN POLICY
Last updated March 04, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at pweissman98@protonmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Framlab - Andreas A. Tjeldflaat
Attn: Returns
RMA #
Fredrik Meltzersgate 38
5007 Bergen
Norway
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.
EXCEPTIONS
The following items cannot be returned or exchanged:
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Personalized products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
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A 10% restocking fee will be charged for all returns.
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Sale items are FINAL SALE and cannot be returned.
MODIFICATIONS
We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
92170110